Employment

Sun Mountain Lodge is seeking a dedicated and hardworking individual to join our team as a Dishwasher. The primary responsibility of this role is to ensure the cleanliness and sanitation of all dishes, utensils, and kitchen equipment. The ideal candidate should be efficient, organized, and able to work in a fast-paced environment, supporting the kitchen staff in delivering exceptional dining experience to our guests.

Responsibilities:

• Dish Cleaning: Wash, rinse, and sanitize dishes, pots, pans, and other kitchen utensils using the appropriate cleaning equipment and procedures.
• Equipment Maintenance: Ensure the proper cleaning and maintenance of dishwashing equipment, including regular cleaning and occasional troubleshooting.
• Kitchen Organization: Maintain cleanliness and organization in the dishwashing area, including the storage of clean dishes and utensils.
• Trash and Recycling: Dispose of trach and recycling according to the lodge’s waste management guidelines.
• Assistance: Assist the kitchen staff as needed, including basic food preparation tasks, such as peeling and chopping ingredients, and maintaining the overall cleanliness of the kitchen.
• Adherence to Safety Standards: Follow all safety and sanitation policies when handling food and kitchen equipment.
• Efficiency: Work quickly and efficiently to keep up with demands of the kitchen during busy periods.
• Teamwork: Collaborate with other kitchen staff to ensure a smooth and efficient operation.

Qualifications:

• Previous experience in a similar role is preferred but not required.
• Ability to work in a fast-paced and high-pressure environment.
• Strong work ethic and dedication to maintaining cleanliness and hygiene standards.
• Physical stamina and the ability to stand for long periods and life heavy objects.
• Basic understanding of kitchen sanitation procedures and guidelines.
• Excellent time management and organizational skills.
• Strong communication and teamwork abilities.

What we Offer:

• Pay is $16.66
• Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=127081&clientkey=F43B4E61E124ED73FEB2988885095F31

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and communities we serve.

Job Summary:

As a Housekeeper at Sun Mountain Lodge, you will play a vital role in maintaining the cleanliness and comfort of our guest accommodations and public areas, ensuring an exceptional experience for our guests.

Key Responsibilities:

1. Cleaning and Maintenance

• Clean guest rooms, including changing linens, sanitizing bathrooms, and dusting.
• Maintain clean floors, common areas, and public spaces.
• Restock supplies and report maintenance issues.

2. Laundry Duties

• Collect and launder linens neatly.
• Fold and store linens neatly.
• Operate laundry equipment safely.

3. Guest Interaction

• Interact with guests professionally and assist with requests.
• Respect “do not disturb” signs and guests’ privacy.

Qualifications:

• High School Diploma or equivalent
• Previous Housekeeping experience is preferred.
• Attention to detail and ability to work independently.
• Availability to work weekends and holidays.
• Physical stamina and the ability to lift up to 20 pounds consistently and 50 pounds occasionally.
• Be able to perform pushing/pulling actions up to 15 pounds constantly, and up to 30 pounds occasionally.
• Be able to work with all cleaning products.
• Availability to work weekend and holidays.

What We Offer:

Pay is $18.00 per hour 

Benefits: Health, Dental, Vision, Generous 401k plan with match, Possible Relocation Package and Paid time off

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and communities we serve.

Job Summary:

As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in ensuring their overall resort experience is exceptional. Your responsibilities will include providing exceptional customer service, efficiently handling guest inquiries and requests, and assisting with administrative tasks to support the smooth operation of the front desk.

Job Duties:

• Greet and welcome guests upon arrival with a friendly and professional demeanor.
• Check- In and Check-Out guests efficiently, ensuring accurate billing and payment process.
• Provide information to guests about lodge amenities, services and attractions.
• Handle guest inquiries, requests, and special accommodations with promptness and courtesy.
• Assist in resolving guest complaints or issues to their satisfaction.
• Maintain the front desk area in a neat and organized manner.
• Process guest registration cards and ensure all required information is collected.
• Answer phone calls, respond to emails, and handle guests correspondence professionally

Qualifications:

• High school diploma or equivalent
• Previous experience in a customer service or front desk role is preferred.
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Ability to handle stressful situations in a high-volume atmosphere, calmly and professionally.
• Available to work flexible hours, including weekends and holidays.
• Must be able to stand for a long period of time.

 Pay starts at $18.00

Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=126768&clientkey=F43B4E61E124ED73FEB2988885095F31

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and the communities we serve.

Responsibilities:

• Assist in the daily operations of the ranch, including feeding, watering, and caring for the horses.
• Maintain and repair fences, buildings, and equipment to ensure safety and functionality.
• Perform general ranch maintenance tasks, such as mending structures, clearing trails, and landscaping.
• Collaborate with other team members to ensure the smooth execution of daily tasks and special projects.
• Uphold cleanliness and organization in all areas.
• Provide support during special events and activities and activities hosted at a the lodge, such as horseback riding, guided tours, and outdoors excursions.
• Comply with all safety regulations and procedures to maintain a secure environment for both staff and guests.

Requirements:

• Reliable transportation is necessary.
• High school diploma: additional certifications in agriculture, animal husbandry, or related fields are preferred.
• Previous experience in ranch work, including handling livestock, operate machinery, and performance general maintenance.
• Strong knowledge of animal care and welfare practices, with a keen eye for identifying signs of distress or illness.
• Physical strength and stamina to perform various manual tasks and work outdoor environments under varying weather conditions.
• Excellent teamwork and communication skills to collaborate effectively with other staff members.
• Ability to follow instructions and work independently with minimal supervision.
• Flexibility to work weekends, holidays, and extended hours as needed.

Join our team at the lodge and become a valuable part of our ranching operations. Apply now to take part in maintaining the natural beauty and functionality of our lodge’s ranch.

https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=126581&clientkey=F43B4E61E124ED73FEB2988885095F31

What We Offer:

Salary Range: $18.00 Plus Tips

Job Title: Head Wrangler

Job Overview: The Head Wrangler plays a vital role in creating an exceptional guest experience by leading trail rides, instructing beginner riding lessons, and overseeing all horse-related activities in a safe, professional, and engaging manner. As a key member of the lodge’s hospitality team, the Head Wrangler will interact regularly with guests and lead a team of wranglers to deliver unique, memorable experiences.

Key Responsibilities:

• Lead and manage a team of wranglers to ensure smooth operation of daily horse-related activities.
• Guide trail rides and instruct beginner lessons, ensuring safety, engagement, and quality instruction for guests.
• Oversee the condition and cleanliness of the barn areas, including the tack room, office, restrooms, corrals, and arena.
• Perform physically demanding tasks, including trail clearing, haying, and lifting up to 50 lbs regularly.
• Operate equipment such as chainsaws and small tractors to support ranch and trail maintenance.
• Work closely with the Activities Director to develop and implement new programming and special events for guests and groups.
• Provide excellent customer service and be a resource for guests with questions or requests.
• Maintain high standards of horsemanship and ensure the well-being of the horses.
• Monitor the safety of guests and team members, implementing appropriate protocols and procedures as necessary.

Qualifications:

• Strong horsemanship skills with experience in western riding and basic horse training.
• Proven leadership abilities, including experience managing a team in a dynamic environment.
• Previous experience instructing beginner riders and leading trail rides.
• In-depth knowledge of horse care, including feeding, grooming, and overall health management.
• Excellent communication and interpersonal skills to interact with guests and colleagues.
• Ability to perform physically demanding tasks and operate ranch equipment safely.
• Previous experience in customer service and working in a guest-focused environment.
• Team driving experience is a plus.

Physical Requirements:

• Ability to lift up to 50 lbs regularly.
• Must be capable of performing physically demanding tasks such as haying, trail clearing, and operating equipment.
• Comfortable working outdoors in varying weather conditions.

This Position Is Ideal For: A dynamic individual with a passion for horsemanship, leadership, and hospitality who thrives in a guest-focused ranch setting. The ideal candidate enjoys the opportunity to lead a team, create memorable experiences for guests, and maintain high standards of care for horses and ranch facilities.

Pay is between $22-$24 an hour plus tips

To apply https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=F43B4E61E124ED73FEB2988885095F31&fromClientSide=true

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and communities we serve.

JOB SUMMARY: 

We are looking for a dedicated and customer-focused Reservations Agent to join our team. In this role, you will be the first point of contact for customers seeking to make reservations, whether for travel, accommodation, or other services. Your primary responsibility will be to ensure a seamless booking experience by providing accurate information, addressing customer inquiries, and confirming reservations. You will play a vital role in maintaining customer satisfaction and loyalty by delivering exceptional service and attention to detail. As a Reservations Agent, you will handle incoming calls, emails, and online booking requests, ensuring that all customer needs are met promptly and professionally. You will also be responsible for managing reservation systems, updating availability, and coordinating with other departments to ensure smooth operations. Your ability to multitask, communicate effectively, and stay organized will be key to your success in this role. In addition to managing reservations, you will assist customers with modifications, cancellations, and special requests. You will also provide recommendations and upsell additional services or products when appropriate. A strong understanding of the services offered, as well as the ability to anticipate customer needs, will set you apart as a top-performing Reservations Agent. This position requires excellent interpersonal skills, a friendly demeanor, and a commitment to providing outstanding customer service. If you thrive in a fast-paced environment and enjoy helping people, we encourage you to apply for this exciting opportunity. 

REASONABLE ACCOMMODATIONS STATEMENT 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

ESSENTIAL DUTIES OR FUNCTIONS: 

Responsibilities: 

• Handle incoming reservation inquiries via phone, email, and online platforms. 

• Provide accurate information about services, availability, and pricing. 

• Confirm, modify, or cancel reservations as requested by customers. 

• Maintain and update reservation systems with accurate data. 

• Coordinate with other departments to ensure seamless service delivery. 

• Upsell additional services or products to enhance customer experience. 

• Resolve customer issues or complaints in a professional manner. 

• Stay informed about company policies, promotions, and offers. 

• Extend ‘Gracious Hospitality’ to each and every guest at all times, always taking care of their needs to the best of your ability. 

• Be knowledgeable regarding all aspects of Sun Mountain Lodge including grounds and building layout, room configuration, reservation policies, activities by season, rates current ad promotions, special events, etc. 

• Process cash out reports at the end of shift for all credit card transactions for advance deposits from your reservations that day. 

• Other duties as assigned 

Requirements: 

• Proven experience in customer service or reservations is preferred. 

• Strong communication and interpersonal skills. 

• Proficiency in using reservation systems and computer applications. 

• Ability to multitask and work in a fast-paced environment. 

• Attention to detail and strong organizational skills. 

• Problem-solving abilities and a customer-focused mindset. 

• Flexibility to work various shifts, including weekends and holidays. 

Skills: 

Excellent verbal communications skills, organizational and time management skills are a must, as well as the ability to work individually and as a team member. Good keyboarding skills, enthusiasm, professionalism, and the ability to work under pressure and still maintain graciousness, speed and accuracy are essential.  

Qualifications: 

Must: be willing to work weekends, evenings, and holidays; have previous telephone answering experience; have the ability to work well with people and maintain professional demeanor in a fast paced and demanding environment; have competent keyboarding and computer skills; be able to sit for long periods of time while talking on the telephone; able to handle constant fingering/typing, reaching outward, must be able to lift and carry up to 20 pounds occasionally; be able to multi-task. Previous hotel experience and knowledge of the Methow Valley are beneficial.  

If you’re interested in the position, please apply at the following link: https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=F43B4E61E124ED73FEB2988885095F31&fromClientSide=true

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and the communities we serve.

Position Overview:

As the Controller at Sun Mountain Lodge, you will play a pivotal role in overseeing the lodge’s financial operations. You will be responsible for maintaining accurate financial records, implementing sound financial practices, and ensuring compliance with accounting standards. The ideal candidate will have a strong background in accounting, finance, and a passion for the hospitality industry.

Key Responsibilities:

1. Financial Reporting: Prepare and analyze financial statements, including income statements, balance sheets, and cash flow statements. Presents reports to lodge management and ownership.
2. Budgeting and Forecasting: Develop and manage lodge budgets, ensuring financial goals and objectives are met. Provide accurate financial forecasts to guide decision-making.
3. Accounting Operations: Oversee day-to-day accounting activities, including accounts payable, accounts receivable, payroll, and general ledger. Ensure accurate and timely recording of financial transactions.
4. Cash Management: Monitor cash flow, manage banking relationships, and optimize working capital to meet lodge’s financial obligations.
5. Financial Analysis: Conduct financial analysis, including variance analysis and trend analysis, to identify opportunities for cost control and revenue enhancement.
6. Compliance: Ensure compliance with accounting standards, tax regulations, and internal lodge policies. Coordinate financial audits and liaise with auditors.
7. Inventory Control: Oversee inventory management processes to minimize shrinkage and ensure accurate reporting.
8. Vendor Management: Negotiate with suppliers and vendors to secure favorable terms and pricing. Maintain relationships with key suppliers.
9. Team Leadership: Lead and mentor the lodge’s finance team, fostering a culture of accountability and continuous improvement.
10. Advisory Role: Provide financial insights and recommendations to lodge management and ownership to support strategic decision-making.

Qualifications:

• Minimum of 7 years of relevant accounting and finance experience.
• Hospitality experience is required. Food and Beverage experience is preferred.
• Strong understanding of financial principles, budgeting, and financial analysis.
• Proficiency in accounting software and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to work independently.
• Strong leadership and team management abilities.

How to apply:

If you are a dedicated and experienced finance professional with a passion for the hospitality industry, we invite you to apply for the Controller position at the Sun Mountain Lodge. Please submit your resume to https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=F43B4E61E124ED73FEB2988885095F31&fromClientSide=true

Salary: $90k-$110K

Benefits: Health, Dental, Vision, Generous 401k plan with match, Paid time off

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and communities we serve.

• Welcome guests, present menus, and take orders accurately.
• Recommend food and beverage items to enhance the dining experience.
• Serve food and drinks promptly and accurately, following proper service etiquette.
• Ensure guests have everything they need throughout their meal.
• Handle payment transactions accurately.
• Monitor table turnover and communicate with the host/hostess for seating availability.
• Assist with setting up and breaking down tables.
• Follow health and safety guidelines and maintain a clean work area.

• Previous serving experience in a restaurant or similar establishments.
• Knowledge of food and beverage menu items.
• Excellent communication and interpersonal skills.
• Ability to work in a fast- paced environment while maintaining attention to detail.
• Strong teamwork and problem-solving skills.
• Familiarity with POS systems for order processing.
• Responsible alcohol service certification (if applicable)

Physical Requirements:

• Ability to stand and walk for extended periods of time.
• Lift and carry trays or items up to 40 pounds.
• Ability to work in a busy and sometimes high-stress environment.

Schedule:

• Flexible scheduling, including evenings, weekends and holidays may be required.

https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=F43B4E61E124ED73FEB2988885095F31&fromClientSide=true

We offer Health, Dental, Vision, Generous 401k plan with a match, along with Paid time off for full time/permanent employees.

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and the communities we serve.

Job Duties:

• Greet guests with a warm and friendly demeanor upon their arrival.
• Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, following established recipes and guest preferences.
• Provide friendly and attentive customer service, engaging with guests to ensure their needs and preferences are met while maintaining a welcoming and hospitable atmosphere.
• Process a comprehensive understanding of the beverage menu, including ingredients, flavors, and pairing, to make informed recommendations to guests.
• Accurately take and process beverage orders, ensuring prompt and efficient service while complying with responsible alcohol service regulations.
• Monitor and maintain inventory levels of alcoholic and non-alcoholic beverages, garnishes, and supplies, and place orders as needed to ensure a well-stocked bar.
• Maintain a clean and organized bar area, including the proper cleaning of glassware, utensils, and equipment, and adhere to health and safety guidelines.
• Handle cash and credit card transactions accurately, maintain a cash drawer, and settle payments in compliance with lodge procedures.
• Suggest additional menu items, promotions, or special offerings to enhance the guest experience and increase sales.
• Stay updated on industry trends and attend training sessions as required to continuously improve bartending skills.

Qualifications:

• Previous bartending experience in a hotel, lodge, restaurant, or similar hospitality environment is preferred.
• Strong knowledge of mixology, cocktail preparation, and beverage presentation.
• Excellent communication and interpersonal skills, with a friendly and outgoing personality.
• Ability to work in a fast- paced environment while maintaining attention to detail.
• Physical stamina and the ability to stand for extended periods and lift moderate weights (e.g., cases of beverages).
• Flexibility in work hours, including evenings, weekends, and holidays.

Salary Range:

$16.66 -$17.00 per hour plus tips.  Average rate of pay with tips is around $25-$35 per hour

Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off

If interested, please go to below website to apply.

https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=F43B4E61E124ED73FEB2988885095F31&fromClientSide=true

Must have or acquire food handler and alcohol serve permit (bartenders).

Food Worker Card | Washington State Department of Health

Get an Alcohol Server Permit | Washington State Liquor and Cannabis Board

• Collaborate with the Head Chef on menu planning and development.
• Manage kitchen operations, overseeing staff and ensuring efficiency.
• Lead food preparation to maintain high standards of quality and presentation.
• Monitor inventory levels and place orders for supplies.
• Enforce health and safety standards in the kitchen.

Qualifications

• Minimum 1 year of Sous Chef experience
• Sous Chef at a resort with Banquet experience is preferred.
• Large volume restaurant experience will be considered.
• Culinary degree or relevant certification.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.

Pay starts at 78k per year.

We offer Health, Dental, Vision, Generous 401k plan with a match, along with Paid time off for full time/permanent employees.

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and the communities we serve.

As a Massage Therapist at Sun Mountain Lodge, you will be responsible for providing professional and therapeutic massage services to guests in a luxurious spa setting. You will play a key role in ensuring the comfort, relaxation, and overall satisfaction of our guests through various massage techniques and treatments.

• Provide Massage Services: Deliver a range of massage therapies, including Swedish, deep tissue, sports, hot stone, and aromatherapy, tailored to guest needs.
• Guest Consultation: Assess guests’ needs, preferences, and health conditions to recommend appropriate treatments.
• Maintain Treatment Areas: Ensure that all treatment rooms and areas are clean, well-organized, and stocked with necessary supplies.
• Product Knowledge: Maintain up-to-date knowledge of spa products and services to answer guest inquiries and upsell treatments.
• Client Records: Accurately document guest information and treatment details, maintaining confidentiality and professionalism.
• Adherence to Protocols: Follow all spa and resort protocols and procedures, including health and safety guidelines.
• Customer Service: Provide exceptional customer service, ensuring a relaxing and enjoyable experience for all guests.
• Team Collaboration: Work closely with other spa professionals, including estheticians and front desk staff, to ensure a seamless guest experience.

Qualifications:

• Licensure: Current state licensure as a Massage Therapist.
• Experience: Prior experience as a Massage Therapist in a spa or resort setting is preferred.
• Skills: Proficiency in various massage techniques, strong communication skills, and a customer-oriented approach.
• Physical Stamina: Ability to stand for extended periods and perform physical tasks associated with massage therapy.
• Professionalism: High standards of personal grooming and a strong commitment to maintaining a professional demeanor at all times.

Benefits:

• Commission only
• Opportunities for professional development and continuing education.

Work Environment:

Sun Mountain Lodge offers a serene and picturesque environment, nestled in the heart of the mountains. Our spa is a tranquil retreat where guests come to relax, rejuvenate, and enjoy unparalleled service.

Please submit your resume to https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=94693&clientkey=F43B4E61E124ED73FEB2988885095F31

Sun Mountain Lodge is an equal opportunity employer. We are committed to providing an inclusive and diverse workplace where all employees are treated with respect and dignity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We encourage candidates from all backgrounds to apply and believe that a diverse workforce enhances our ability to meet the needs of our customers and communities we serve.