What if I need to cancel my reservation?

Notice of cancellation must be given 21 days prior to arrival date or the guest is responsible for the entire stay. No-shows are treated as cancellations.

Are pets allowed at Sun Mountain Lodge?

Look to a memorable and fun stay for you and your pet at Sun Mountain Lodge!

Here’s what to know before you go:
Pets must be pre-registered — reservations with a pet can only be booked by phone at 509-996-2211, option 1. Prior approval is required.

Pet-friendly rooms are limited to select spots in the Gardner and Robinson buildings and Patterson Lake Cabins, so call ahead before booking online.

The details:

  • $75 fee per pet, per night
  • Leashed at all times; not allowed on furniture or beds
  • Crated when unattended (crates available based on availability)
  • Clean up after your pet on the property
  • A signed pet waiver is required at check-in

Undisclosed pets found in a room will incur a minimum $250 charge. Advance notice keeps our other rooms allergen-free for all guests — no exceptions.

Service Animals and Pets:
While we welcome your four-legged family member, the State of Washington does permit us to ask what service your animal performs for you. Service Animals, Emotional Support Animals and Pets must be well behaved, and on a leash at all times. We strive to provide an environment that gives our guests quiet relaxation, and barking, failing to clean up after your pet, or illicit use of trails is disruptive and will not be permitted.

Need to board your pup? Boarding is available, contact Aspen Kennels.

We can’t wait to welcome you and your best friend!

 

What department handles discount or promotional coupons?

Please contact Reservations at (509) 996-2211 option 1 or email sunres@sunmountainlodge.com

How can I modify my reservation?

Please contact Reservations at (509) 996-2211 option 1 or email sunres@sunmountainlodge.com

Does Sun Mountain Lodge extend discounts to AAA members?

Yes. Please contact Reservations at (509) 996-2211 option 1 or email sunres@sunmountainlodge.com. You may also make reservations online via AAA Web site @ travel.wa.aaa.com

Will my credit card be charged upon booking a room?

Yes. Our policy is to charge your credit card for the first night’s lodging with the balance collected the first day of scheduled stay. Unless otherwise specified in the special rate eg: Non-Refundable, where the entire stay will be collected at booking.

Does Sun Mountain Lodge charge resort fees?

Sun Mountain Lodge charges a $23 per room per night resort fee.  A portion of this fee supports the Shafer Museum in Winthrop.

Is Sun Mountain Lodge ADA compatible?

Yes, Sun Mountain Lodge does offer ADA-compatible guest rooms and conference facilities.

Can the Dining Room accommodate dietary requests?

Of course. Vegetarian and Vegan options are always available. We also have menu options that are gluten-free.

Are televisions available at Sun Mountain Lodge?

Our guest rooms are television-free. We have widescreen televisions available in the Bar and Grill, the Cascade Game Room, and in the TV sitting room located directly across from the Wine Cellar.

Is there smoke or wildfires in the region?

The North Cascades periodically experience low air quality due to fires in the Pacific Northwest.

You can track air quality here: PurpleAir

Track wildfires here: InciWeb

Can I charge my EV at the Lodge?

YES
Sun Mountain Lodge offers electric car charging stations for overnight guests. The EV charging area is lit from dusk to dawn.
Centrally located at the south end of the Mt. Gardner Building there are three FLO network, standard Level II chargers under a small roof covering. Stations are available on a first-come, first-serve basis.
Be kind and move your vehicle once it is charged.
*Tesla owners be sure to bring your non-Tesla Charging station adapters.
*To utilize the FLO network chargers, you must download the app and follow the instructions. Instructions and link to download the app can be found here for Apple and Android devices.

We look forward to welcoming you. (509) 996-2211

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